Road Traffic Accident Claims - FAQs | Genesis Accident Claims

Please find some of the most frequently asked questions below:

What is Personal Injury (PI)? Any injury you suffer is of course ‘personal’, but you can claim compensation only if a person, company or some other organisation is at least partly to blame for your injuries. The person or organisation must have been careless about the way something was: done, not done, when it should have been made or repaired The person or organisation that was careless (‘negligent’) may have to pay you compensation for your injuries. A personal injury can happen for example:- at work, in a road traffic accident(s) because of a faulty product(s) because of a mistake in medical treatment, because you have tripped over something that should not have been there or was damaged because you have slipped in a place of work An injury may be psychological as well as physical, so you may be able to get compensation for distress or upset after an accident as well as for the physical injury.
What should you do if you have been involved in an accident? After suffering any kind of accident, you should:- take photos of what caused the injury and the injury if it is visible take details of any witnesses for the actual accident/state of any damages write down any details of the incident while it is still fresh in you mind attend hospital/your doctors and report your injuries and what caused them if police where involved in any way take details of the crime reference number and officer in charge at the scene Additional if the accident was At work Report the accident to your employer immediately (legally your employer must keep a record of any accidents) On the Roads Report the incident to the police Report the incident to your insurance company All the above is very important because: It will speed up the process and you will get your compensation quicker There will be more evidence to argue your personal injury claim and therefore more likely to be successful If someone else has put in a personal injury claim for the same defect this information could assist their claim It ensures that chance of the same thing happening to another person is greatly reduced
What are Claims Management Companies (CMCs)? Claims management companies work in different ways, so how they get paid depends on how they work. Because there is no standard way claims management companies’ work or charge, you will need to be clear about what, you will, or may have to pay before you let them take on your case Here at [company name] our panel of solicitors will take your case on, on a “no win no fee basis” and there will be no fees payable to us by you
How does ‘No Win No Fee’ work? A ‘No Win No Fee’ agreement is sometimes called a conditional fee agreement Under a ‘No Win No Fee’ agreement your solicitor will take the case on the understanding that if you lose they will not get paid. However if you lose you may still have to pay: Your opponents legal costs; and Your and your opponents other expenses such as fees for expert witnesses and medical reports etc However our solicitors may be able to arrange insurances to cover these costs in case you lose. If you win your case then under normal circumstances any fees payable will be charged to your opponent
Would I be entitled to compensation?
You may be entitled to compensation if you have been injured in an accident in the last 3 years. There are some exceptions to the 3-year time limit, for example, in the case of a child, a claim can be submitted up until the child reaches the age of 21.
We deal with claims for injuries suffered as a result of many types of accidents and would be pleased to have a claim for compensation assessed for you.

What can I claim for?
A compensation claim can be made for pain and suffering, loss of income, damaged possessions and any other financial losses incurred because of the accident. We may also be able to arrange for you to have private medical care, at no cost to you.

What types of accident claims do you deal with?
We deal with many types of accident claims, including:
Traffic Accidents (including replacement vehicle hire) Cycle & Motorcycle Accidents Whiplash Injury Claims Medical Negligence	Criminal Injuries Accidents at Work Slips, Trips and Falls Other types of accidents

How much compensation could I receive?
Every personal injury claim is different, the amount of compensation awarded depends upon a number of factors. In addition to compensation for personal injury, a claim can also be made for financial losses, for example loss of earnings and expenses that you have incurred or may incur in the future.
Every claim is individual and further advice will be available once we have had a chance to consider your claim.

Why don't I have to pay any costs?
Your solicitor will fund your claim and protect you from having to pay your legal costs. You will not be asked to take out a loan or credit agreement - there really is no catch. Your solicitor will fund your claim and his costs will be covered by insurance, this will be explained to you fully before you proceed with your claim.
You will receive 100% of your compensation - paid directly to you.

How long will my claim take?
Many claims, particularly road traffic accident claims, can be settled within a few months. Severe injury claims generally take longer. It is in everyone's interest to process your claim without delay. Further advice will be available once we have had a chance to consider your individual claim.

Do I have to visit my solicitor?
No. Your appointed firm of solicitors will deal with your claim by telephone and in writing. Your solicitor and legal representatives will be there to advise you and will do all they can to obtain the best settlement for you. We can arrange for you to have a home visit if required.

Will I have lots of paperwork to deal with?
No. Your solicitor will ensure that the claims process is as simple and straightforward as possible, most of the paperwork will be done for you.

What will be expected of me?
You will be expected to co-operate with your solicitor and provide information when requested. Do not do anything to delay or prejudice your claim.
Your solicitor will be there to guide you and will ensure that the process of claiming compensation is as straightforward as possible.

What should I do next?
Whatever the cause of your accident, contact us for a free assessment of your claim. Genesis Accident Claims specialise in personal injury compensation and cover all over the UK.

Call 0871 7 892 892 to make a no obligation enquiry or to make a claim.